On Windows 10, this cache deletion method is particularly helpful if are having issues logging into Microsoft Teams if you have multiple accounts, or are trying to remove old Microsoft Teams account information. This method works similarly on a Mac by deleting the following directory ~/Library/Application Support/Microsoft/Teams. ![]() ![]() Click Edit profile, type your new display name and click Save, and then click OK to confirm and save the changes. Click My Account on the drop-down menu and go to Contact details>Edit Profile. You may need to log back in to Teams again once the app restarts, but you should be able to use Microsoft Teams without any issues. To do this, sign in to Skype on the web, and click on your name at the upper right side of the screen. The cache deletion will remove the following Microsoft Teams items from your Windows 10 PC the web client cache, icons, thumbnails, local message history, your Microsoft Teams display images, and any other Microsoft Teams add-ons. Your previous saved Microsoft Teams settings will be completely erased. Your new Microsoft Teams cache directory will be restored automatically by using your organization's Microsoft 365 cloud account. Whatever changes you made on your Skype account will reflect on your Microsoft account and vice versa. The cache deletion will not remove the Microsoft Teams app from your PC here is how to completely uninstall Microsoft Teams. When your Skype account is linked to a Microsoft account, resetting your password for Skype will also change your Microsoft account's password. The folder that you deleted will remove everything cached from Microsoft Teams on your Windows 10 PC. Delete the contents of the entire folder. ![]() Cut and paste the following location(s) into File Explorer: %appdata%\Microsoft\Teams (note, this is an updated location).
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